Terms & Conditions

These terms apply to every offer and agreement between DutchProNAS (“we”, “us”), registered with the Dutch Chamber of Commerce under KvK 00000000, VAT NL000000000B00, and you as the customer (“you”) via dutchpronas.nl.

1. Definitions

“Product” means a DutchProNAS hardware appliance. “Order” means your request to purchase a Product. “Agreement” means the purchase contract formed when we confirm your Order.

2. Prices and payment

All prices are in euros and include 21% Dutch VAT unless stated otherwise. Payment is made at checkout via iDEAL or card, processed by our payment provider Mollie B.V. The Agreement is formed once payment is confirmed and you receive an order confirmation by email.

3. Delivery

We ship within the Netherlands and the EU, normally within 3–5 business days after payment. Delivery times are indicative and not strict deadlines. Risk of loss passes to you on delivery.

4. Right of withdrawal

As a consumer you have a 14-day right of withdrawal. See our Returns & Right of Withdrawal page for how it works and the exceptions that may apply.

5. Warranty and conformity

Products come with the statutory conformity guarantee plus the commercial warranty stated on the product page (2–3 years). Defects caused by misuse, unauthorised modification or normal wear of drives are not covered.

6. Liability

We are not liable for indirect or consequential damages, including data loss. You are responsible for maintaining your own backups. Our total liability is limited to the amount paid for the Product.

7. Applicable law

Dutch law applies. Disputes are submitted to the competent court in the Netherlands, without prejudice to your mandatory consumer rights.

8. Contact

DutchProNAS, Voorbeeldstraat 1, 1011 AB Amsterdam, Netherlands. support@dutchpronas.nl.

⚠️ This is a template for convenience. Have it reviewed by a Dutch legal professional before relying on it commercially.